Customers & Case Studies
Idea Elan is one of the fastest-growing companies in this field with customers worldwide.
Featured Customers
George Washington University
George Washington University selected Idea Elan to manage its new research infrastructure that spans multiple locations within Washington DC. This new infrastructure houses a wide variety of Service platforms such as Microscopy, Nanotechnology, Cleanroom, Flow Cytometry, and more. George Washington University selected Idea Elan to manage its new research infrastructure that spans multiple locations within DC.
Masaryk University
Masaryk University, founded in 1919 and located in Brno, Czech Republic, is the second largest university in the country and one of the leading research institutions in Central Europe. With ten faculties, over 35,000 students, and world-class research facilities including CEITEC (Central European Institute of Technology) and RECETOX, the university is consistently recognized among the top global universities. Masaryk University selected Infinity X by Idea Elan to streamline the management of its advanced core facilities, enabling efficient scheduling and service management across its research infrastructure.
Technical University of Dresden
Founded in 1828, TU Dresden is one of Germany’s oldest, largest, and most prestigious research universities — and one of only eleven institutions in the country to hold the coveted “University of Excellence” distinction. With 17 faculties, over 32,000 students, and world-class Clusters of Excellence spanning Biomedicine, Microelectronics, Smart Materials, and Regenerative Therapies, TU Dresden operates one of Europe’s most advanced and diverse research ecosystems.
To unify operations across its expansive network of core research facilities — covering everything from Mass Spectrometry and Flow Cytometry to Microscopy and Materials Characterization — TU Dresden selected Infinity X by Idea Elan as its institution-wide platform of choice. With Infinity X, TU Dresden gains a single, powerful solution for instrument booking, service management, and seamless ERP integration, enabling its world-class research community to focus less on administration and more on discovery.
Children's Mercy Hospital
Founded in 1897 and located in Kansas City, Missouri, Children’s Mercy is one of the nation’s leading independent children’s health organizations, consistently ranked by U.S. News & World Report as one of America’s Best Children’s Hospitals. The Children’s Mercy Research Institute (CMRI) — one of only 31 research facilities in the United States dedicated exclusively to pediatrics — houses a comprehensive network of core facilities including the Genome Core Service Center, Flow Cytometry & Cell Sorting, Mass Spectrometry & Analytical Chemistry, the CMRI Biorepository, and the Biostatistics and Epidemiology Core.
Children’s Mercy selected Infinity X by Idea Elan as its institution-wide solution to streamline complex service requests, automate workflows across multiple core facilities, and bring end-to-end visibility to sample submissions, milestone tracking, and work order management — enabling its world-class research teams to focus on what matters most: advancing pediatric medicine.
Donald Danforth Plant Science Center
Founded in 1998 and located in Creve Coeur, Missouri, the Donald Danforth Plant Science Center is one of the world’s leading independent, not-for-profit research institutes dedicated to plant science, with a mission to improve the human condition through cutting-edge agricultural research at the nexus of food security and environmental sustainability. Funded through competitive grants from the National Institutes of Health, the U.S. Department of Energy, the National Science Foundation, and the Bill & Melinda Gates Foundation, the Center is home to over 30 principal investigators and more than 400 staff from across the globe. Its state-of-the-art core facilities — including Advanced Bioimaging, Bioanalytical Chemistry, Data Science, Plant Phenotyping, Plant Growth, Plant Transformation, and X-ray CT Imaging — serve both internal research teams and external clients across academia and industry.
To streamline operations across its diverse core facilities, the Donald Danforth Plant Science Center selected Infinity X by Idea Elan, implementing a comprehensive institution-wide solution for instrument scheduling, service management, and billing — fully integrated with its financial systems for accurate cost recovery, seamless invoicing, and end-to-end operational oversight across all cores.
University of Connecticut & UCHC
University of Connecticut and UCHC are premier institutions in the State of Connecticut and have over a few dozen core facilities in advanced scientific fields. They offer top notch services to researchers within the State of Connecticut and beyond. Idea Elan’s Core Management software is a key enabler for managing the cores and labs in multiple institutions in the State of Connecticut. We provide complete end-to-end solution through Single Sign On and financial integration with their financial systems.
Virginia Tech
MaineHealth
MaineHealth Institute for Research supports and encourages a broad spectrum of research at MaineHealth ranging from basic laboratory-based research through translational research, which works to apply basic discoveries to medical problems, to clinical research, which studies the direct application of new drugs, devices and treatment protocols to patients, to health services research which seeks to use research methods to help improve and evaluate health care delivery programs and new technologies.
Maine Health decided to switch from their current solution to Infinity X for ease of use and flexibility in range of needs.
California Institute of Technology
California Institute of Technology specializes in providing high-tech, state of the art equipment and services for researchers to conduct the most advanced research possible. Caltech has utilized Idea Elan Core Management Software in multiple core facilities throughout their institution. The facilities now rely on Idea Elan Core Management Software as a means to support their instrument reservations, services, and even financial processes.
Dalhousie University
Founded in 1818 and located in Halifax, Nova Scotia, Dalhousie University is one of Canada’s leading research-intensive universities and a proud member of the U15 Group of Canadian Research Universities. With 13 academic faculties and over $258 million in annual research funding, Dalhousie is home to a robust network of core research facilities operating under its CORES program (Centralized Operation of Research Equipment & Supports) — including the Biological Mass Spectrometry Core Facility, Cellular & Molecular Digital Imaging Core Facility, Electron Microscopy Core Facility, Flow Cytometry Core Facility, Genomics Core Facility, Zebrafish Core Facility, Histology Core Facility, Maritime Brain Tissue Bank, and Materials Characterization Core Facility — serving researchers across the Faculty of Medicine, the wider university, and Atlantic Canada.
To bring unified operational control across its entire research infrastructure, Dalhousie University selected Infinity X by Idea Elan as its institution-wide solution — streamlining instrument scheduling, service management, and resource coordination across all core facilities, with complex financial integration to ensure accurate cost recovery, seamless billing workflows, and full alignment with the university’s institutional financial systems.
McMaster University
To enhance operational efficiency and research capabilities, McMaster selected Infinity X by Idea Elan as its comprehensive solution. Infinity X simplifies complex booking processes, ensures accurate usage tracking, and integrates advanced billing functionalities. With Financial Integration and Single Sign-On (SSO) capabilities, Infinity X delivers a complete end-to-end platform to meet the unique needs of both internal and external customers.
Georgetown University
The Georgetown University has more than 15 core facilities that offer researchers tools, technology, and expertise to be one of the leading institutions in the country. Idea Elan successfully migrated Georgetown from using CORES to Idea Elan’s Core Management software. We provided flexible and intuitive enterprise software with several configurable options to manage all their cores. We also provided Shibboleth and Workday ERP integration which was completed within 2 months.
The University of Queensland
The Center for Advanced Imaging at University of Queensland is a cornerstone for biotechnology and biomedical research in Australia. Infinity Core Management Software by Idea Elan LLC has aided University of Queensland in a “one solution” system to accomplish their imaging needs. The cores have incorporated all instruments and projects into seamless, easy to use product.
Medical University of South Carolina
The Medical School of South Carolina excels in medical and cancer research. Their widely used facilities are open to internal MUSC researchers and to external users in the region. MUSC had a 2-month timeline for Go Live, including single sign on and financial integration for their cores. Idea Elan’s team worked diligently to meet their goals and timelines.
La Jolla Institute
La Jolla Institute for Immunology focuses on immunology, believing it is the key to overall health. La Jolla has diverse cores including genomics, microscopy and histology, flow cytometry, sequencing, DLAC, clinical studies, and bioinformatics. La Jolla selected Infinity by Idea Elan for managing all their cores for an institution wide solution.
McGill University
McGill University is one of Canada’s best-known institutions of higher learning and one of
the leading universities in the world. McGill is recognized around the world for the excellence of its teaching and research programs. McGill has chosen Infinity software by Idea Elan
Ghent University
Ghent University is in the top 100 universities and one of the major universities in Belgium. Its 11 faculties offer a wide range of courses and conduct in-depth research within scientific domains. Ghent chose Infinity Software by Idea Elan for their various module structures.
King Abdullah University of Science and Technology (KAUST)
King Abdullah University of Science and Technology (KAUST) is a leading research University in the Kingdom of Saudi Arabia. By inspiring discoveries to address global challenges, KAUST strives to serve as a beacon of knowledge that bridges people and cultures for the betterment of humanity.Infinity by Idea Elan LLC was selected by the KAUST management team through a long global selection process that lasted many months.
University of Ottawa
The University of Ottawa is a main hub for research in Canada. The university chose Infinity Software over other vendors because of the configurable modules, financial integration expertise. Infinity will streamline all the core and lab specific operations across the entire Institution.
A huge highlight for the uOttawa is the ability for each core to pick and choose their facility specific options. They have equipment and services offered to an array of internal and external customers. Each core has setup policies and prices based on complex user roles.
Ottawa Hospital Research Institute (OHRI)
The Ottawa Hospital Research Institute (OHRI) is one of Canada’s foremost biomedical research institutions and the research engine of The Ottawa Hospital, an affiliated institute of the University of Ottawa. With over 2,300 scientists, investigators, trainees, and staff, OHRI drives groundbreaking discoveries across six major scientific programs — Acute Care, Cancer Research, Inflammation and Chronic Disease, Methodological and Implementation Research, Neuroscience, and Regenerative Medicine. The institute operates 22 core facilities and platforms, publishes over 2,200 scientific papers annually, and manages more than 750 active clinical trials with collaborators spanning 157 countries.
To support its expansive and growing research operations across core facilities and platforms, OHRI selected Infinity X by Idea Elan as its institution-wide solution for streamlined scheduling, service management, and resource coordination — enabling its world-class research community to focus less on administration and more on discovery.
Scripps Research Institute
Scripps is a world-renowned research institute, and it was ranked #1 for innovation by Nature Index in 2017. There are about 9 approved drugs and about 25 drugs in the pipeline based on Scripps research. The drugs that came out of Scripps are used by millions of people worldwide. They are in the top 10 for graduate programs in biology and chemistry for over 19 consecutive years.
Scripps Research Institute chose Infinity by Idea Elan LLC to streamline their research.
Kent State University (KSU)
KSU is a premier institution in Ohio with 8 locations globally. 98 countries are represented in the student body with about 38000 students. The top five research strategic institutes/initiatives are in Brain Health, Advanced Materials and Liquid Crystals, Environmental Science and Design, Healthy Communities, and Global Understanding.
KSU chose Infinity by Idea Elan LLC to accelerate their research.
University of York
University of York, through their research and experiments, has been changing nationwide policies, industry wellness, and overall health. The institute had been searching for a core management software to fit all of their facility needs for quite some time. Infinity Software was chosen as the best solution for managing all their facilities within University of York.
University of Magdeburg
University of Magdeburg in Germany focuses on natural sciences, medicine, and engineering. The university was looking for a one in all solution that can be quickly implemented. Magdeburg was impressed on the quick and precise go live for all of their cores through Infinity software.
University College London
Murdoch University
Founded in 1973 and located in Perth, Western Australia, Murdoch University is a research-intensive institution and proud member of the Innovative Research Universities Australia, dedicated to multidisciplinary research that drives real-world impact across food security, environmental sustainability, and human health. Murdoch clusters its research across five world-class institutes — the Harry Butler Institute, the Health Futures Institute, the Food Futures Institute, the Ngangk Yira Institute for Change, and the Australian National Phenome Centre (ANPC) Murdoch University — the latter being the only facility of its kind in the Southern Hemisphere, supporting world-class metabolic phenotyping research across human, animal, and plant sciences.
Murdoch selected Infinity X by Idea Elan to manage its multiple cores across the institution. Infinity X delivers configurable, automated workflows tailored to each core’s unique service processes — enabling researchers to submit and track service requests seamlessly, and giving facility managers complete visibility over sample submissions, milestones, and work order progress from a single platform — empowering Murdoch’s research community to tackle the world’s most complex challenges with greater speed and efficiency.
Hackensack University
Hackensack works to discover new health benefits and promotes researchers to use their services to better science over all. Hackensack selected Infinity Shared resources software to manage all their core facilities in New Jersey
The University of Mississippi
The University of Mississippi chose Infinity Core Management Software by Idea Elan LLC for the UIX, easy configurability, and multiple yet effective modules. The Center of Biomedical Research Excellence, with collaboration from all cores, experiments on the affects of natural solutions for neurological science. Infinity has been a high proponent for their scheduling and sample submission form needs.
University of New Hampshire
The University of New Hampshire has large cores such as the Hubbard Center for Genome Studies that offers researchers Next Generation Sequencing and other advanced techniques. Idea Elan provided software that automated sample submissions for users, management of milestones and workflows and billing tasks, streamlined administrative and accounting tasks, and provided transparent access to core technologies through web-based system. Using Infinity software, University of New Hampshire was able to provide a comprehensive, intuitive, and a solution to their researchers.
UT Southwestern
The University of Texas Medical Center has large cores such as the McDermott Sequencing Core that offers researchers Next Generation Sequencing and other advanced techniques. Idea Elan provided software that automated sample submissions for users, management of milestones and workflows and billing tasks, streamlined administrative and accounting tasks, and provided transparent access to core technologies through web-based system. Using Infinity software, University of Texas Medical Center was able to provide a comprehensive, intuitive, and scalable solution to their researchers.
C-CAMP
Centre for Cellular and Molecular Platforms (C-CAMP), is a Dept. of Biotechnology (Govt. of India) and forms an important part of the Bangalore Bio-cluster. C-CAMP is an enabler of bioscience research and entrepreneurship by providing research, development, training and service in state of the art technology platforms. C-CAMP has several technology platforms such as Protein Technology, Mass Spectrometry, Microscopy, Flow Cytometry, Proteomics, and Next Gen Sequencing technologies. Using Infinity software, C-CAMP has improved oversight of its core services, increased productivity, reduced redundant tasks, streamlined workflow, and facilitated communication through a comprehensive, user friendly, and web based system.
NICHD
The National Institute of Child Health and Human Development (NICHD) is part of the National Institute of Health (NIH). Idea Elan provided a unified, web-based, easy to use solution that enabled scheduling access to all individual facilities, provided communication among scattered users, provided accurate billing and invoicing, and automated key facility management functions to NIH.
Australian National University
Idea Elan Core Management Software was selected by The John Curtin School of Medical Research at ANU College of Medicine to track, maintain services and samples. Core management has helped their facilities by organizing and managing submissions so that researchers and admin can focus less on operating and more on cancer and other research.
Science and Technology Facilities Council
Science and Technology Facilities Council is a leading research facility in Oxfordshire focusing on physical and life sciences, supporting over 2000 scientists. With a high influx of researchers, their facilities found need for Idea Elan’s comprehensive software package. STFC has utilized the system for equipment and sample management.
Institute for Stem Cell Biology and Regenerative Medicine
The Institute for Stem Cell Biology and Regenerative Medicine focuses heavily on the technology surrounding cell research. The inStem program works in research teams to utilize and analyze stem cell discoveries. inStem has implemented multiple facilities to use Idea Elan core facility management software to aid in the sample submission and equipment use.
Research Complex at Harwell
Research Complex at Harwell is a world-class institution dedicated to offer a vibrant multidisciplinary research environment with leading edge Physical and Life Sciences Research instruments and infrastructure.
Idea Elan’s Infinity software provided RCAH with tailored features to address their highly specialized facilities for scheduling, sample management and exclusive reporting, ensuring efficient management of their diverse research operations.
The Rosalind Franklin Institute
The Rosalind Franklin Institute (RFI) is the UK’s national research institute dedicated to transforming life science through interdisciplinary research and technology development, and is based at the Science and Technology Facilities Council’s (STFC) Harwell campus in Oxfordshire. The spectrum of scientific themes at the Franklin are Artificial Intelligence & Informatics, Biological Mass Spectrometry, Correlated Imaging, Next Generation Chemistry and Structural Biology.
RFI selected Infinity to accelerate their research collaboration for complex booking, advance sample management and robust asset management.
University of Auckland
Founded in 1883, Auckland is the country’s largest university with over 40,000 students, nearly 10,000 of whom graduate annually. The University of Auckland is New Zealand’s largest research organisation with more than 13,000 staff and postgraduate students involved in fundamental and applied research. It generates around $230 million in annual research revenue.
For managing all their cores and labs along with financial integrations they selected Infinity X through a long tender process.
St. Jude Children's Research Hospital
St. Jude is leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases. St. Jude specializes in care for some of the toughest pediatric cases, all while investing in resources and technologies for cutting-edge scientific research.
For a complete oversight of all the operations of their cores and labs with detailed insight they selected Infinity X through a long tender process.
Sinai Health
Sinai Health is a leading academic health science centre and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care and learning has earned us international, national and provincial leadership for unique programs and compassionate care. Sinai Health delivers excellent and compassionate care in hospital, community and home.
Sinai Health selected Infinity X for operational management of all their research facilities.
Natural History Museum
The Natural History Museum is a world-class visitor attraction and leading science research centre. It is uniquely placed to prepare, digitise, analyse, and interpret natural history materials. The museum needed robust instrument booking software, and that is when it chose Idea Elan to go ahead with four of its cores. With Single Sign-On (SSO) capabilities, a sleek and responsive UI, and a quick, hassle-free booking system, Infinity X delivered a complete end-to-end platform to meet the needs of device reservations.
Lund University
Lund University in Sweden is a world-class institution with a rich tradition, recognized as one of the oldest and most comprehensive universities in northern Europe. It hosts 47,000 students across nine faculties, covering a broad spectrum of subject areas. As a global top 100 university, Lund is renowned for its strong focus on research and education, particularly in science, technology, and medicine.
Lund’s state-of-the-art core facilities have selected Infinity X by Idea Elan to enhance their top-tier research environments with advanced booking capabilities, streamline service management, and automate financial operations.
Warwick
Warwick is a prestigious public research university and one of the leading universities in the UK, consistently ranked among the top institutions globally. It is a research-intensive university, with a strong focus on interdisciplinary research that addresses global challenges. Warwick fosters 13 Research Technology Platforms (RTPs) that offer advanced facilities and expertise to support cutting-edge research across a variety of scientific and technological fields.
Warwick chose Infinity X by Idea Elan to enable their research for in-house and external partners from industry and academia, streamline complex booking services and complete end to end solutions through several Integrations.
Regeneron
Regeneron pharmaceutical is a pioneer in the biotechnology field, ranked Top 5 in science magazine’s global Top Employer survey for 13 consecutive years and is renowned for their flagship products in the area of innovative medicines.
Regeneron Pharmaceuticals operates several research facilities, with a major focus on advancing its drug discovery and development capabilities. These include high-throughput screening, molecular biology techniques, and various types of imaging and analysis technologies.
Idea Elan’s Infinity X provided a comprehensive solution to enhance its research capabilities & effectively manage complex scheduling and service needs with multiple integrations.
King Fahd University of Petroleum and Minerals (KFUPM)
Established in 1963 by royal decree and located in Dhahran, Saudi Arabia, KFUPM is the Kingdom’s premier research university and a global leader in petroleum engineering, energy, and technology. Ranked #1 in the MENA region and 67th worldwide by QS 2026, KFUPM drives innovation through over 20 research centers and more than 1,000 researchers tackling real-world challenges aligned with Saudi Vision 2030. To support its expanding and diverse core research operations, KFUPM chose Infinity X by Idea Elan as its institution-wide solution for streamlined scheduling, service management, and resource coordination.
Telethon Institute of Genetics and Medicine (TIGEM)
The Telethon Institute of Genetics and Medicine (TIGEM), based in Pozzuoli, Naples, Italy, is one of Europe’s leading biomedical research institutes dedicated to uncovering the mechanisms of rare genetic diseases and accelerating the path to effective therapies. Backed by the Telethon Foundation, TIGEM operates a sophisticated network of core facilities spanning genomics, advanced microscopy, proteomics, bioinformatics, and cell biology — attracting top scientists and collaborators from across the globe. To unify and modernize the management of its research infrastructure, TIGEM selected Infinity X by Idea Elan as its platform of choice, enabling seamless scheduling, service management, and operational oversight across all its cores.
SABIC
Ranked among the world’s largest petrochemicals manufacturers. Today, the company serves customers in more than 140 countries with a global workforce of close to 31,000 talented individuals.
SABIC selected Infinity X by Idea Elan for enhancing their research operations to get complete oversight.