Idea Elan

Go Live in a few weeks, not in a few months!

Experience a smooth and efficient onboarding process with Infinity X, where our dedicated team guides you every step of the way. From initial setup to final launch, enjoy personalized assistance ensuring your transition is hassle-free and customized to your institution’s needs.

Guided support, every step of the way

Implementing our solutions across your institution involves collaborative planning and input from all key players, from Core Facility and Financial Admins to Principal Investigators and end-users. With Idea Elan, the journey toward optimized operations is a partnership — we provide dedicated, on-site support to ensure a smooth, inclusive, and stress-free implementation process.
Every shared lab administrator receives personalized guidance through each phase of implementation, from initial setup to beyond the ‘Go Live’ stage. Recognizing the unique ecosystem of each institution’s facilities and workflows, our team works closely with each core director to ensure a deep understanding of your specific operations. The Idea Elan support team is dedicated to empowering every level of your organization from Institution and Facility Admins to PIs, Group Leaders, and Users to fully leverage the capabilities of our enterprise asset management and booking software for maximum benefit.

Migration Services

Accelerate your move from your existing internal solution or current old system to the latest cutting edge AI based system within a few weeks

Phenomenal things happen when you bring your systems together

Get more of what matters

Infinity X empowers small to medium operations like yours to face uncertainty and change with unwavering confidence!

Simple Deployment

Infinity X has integrated support built within the software

Admins and Users of different roles can ask specific questions to our Knowledge base and we can provide instant answers automatically. If an answer to a question is not available then they can contact our support team and we will be able to support them through Zoom/Teams meeting.

Go Live in a few weeks, not in a few months!

Experience a smooth and efficient onboarding process with Infinity X, where our dedicated team guides you every step of the way. From initial setup to final launch, enjoy personalized assistance ensuring your transition is hassle-free and customized to your institution’s needs.

Guided support, every step of the way

Implementing our solutions across your institution involves collaborative planning and input from all key players, from Core Facility and Financial Admins to Principal Investigators and end-users. With Idea Elan, the journey toward optimized operations is a partnership — we provide dedicated, on-site support to ensure a smooth, inclusive, and stress-free implementation process.
Every shared lab administrator receives personalized guidance through each phase of implementation, from initial setup to beyond the ‘Go Live’ stage. Recognizing the unique ecosystem of each institution’s facilities and workflows, our team works closely with each core director to ensure a deep understanding of your specific operations. The Idea Elan support team is dedicated to empowering every level of your organization from Institution and Facility Admins to PIs, Group Leaders, and Users to fully leverage the capabilities of our enterprise asset management and booking software for maximum benefit.

Migration Services

Accelerate your move from your existing internal solution or current old system to the latest cutting edge AI based system within a few weeks

Phenomenal things happen when you bring your systems together

Get more of what matters

Infinity X empowers small to medium operations like yours to face uncertainty and change with unwavering confidence!

Simple Deployment

Infinity X has integrated support built within the software

Admins and Users of different roles can ask specific questions to our Knowledge base and we can provide instant answers automatically. If an answer to a question is not available then they can contact our support team and we will be able to support them through Zoom/Teams meeting.