Online Support
Unlimited support is available for all Idea Elan customers. We provide quick and detailed support through online meeting applications, phone calls, and emails.
Support Hours
Standard support hours are Monday-Friday (9 am EST to 7 pm EST). Emergency support is available by email 24 hours a day, 7 days a week.
Telephone Support
Unlimited access for all users. 1-800-506-5905
Response Time
Idea Elan guarantees replies within one business day; average response time is under one hour.
Chat
Instant Online Chat and online meeting application support during business hours